Terms and Conditions / Terms of Service

Effective Date: May 30, 2026
Last Updated: May 30, 2026

These Terms and Conditions / Terms of Service (“Terms”) govern access to and use of the website located at www.ontariobizsolutions.com, and the purchase, subscription, engagement, or receipt of services provided by:

GLOBAL HEALTHCARE LEARNING SOLUTIONS INC.
Operating under the trade name ONTARIO BIZ SOLUTIONS
(“Ontario Biz Solutions,” “we,” “us,” or “our”)

Website: www.ontariobizsolutions.com
Email: Vineet@ontariobizsolutions.com
Address: 1-95 Seventh street, Midland ON L4R 3Y8, Canada

These Terms are intended primarily for commercial, business-to-business (“B2B”) engagements. In these Terms, the business, organization, professional, authorized representative, subscriber, purchaser, or other commercial client receiving services is referred to as the “Client,” “you,” or “your.”

1. Binding Agreement and Acceptance of Terms

By accessing or using www.ontariobizsolutions.com, requesting information, submitting a consultation or contact form, accepting a proposal, authorizing a payment, purchasing a subscription, engaging Ontario Biz Solutions for services, or signing or electronically accepting a digital marketing service agreement, website development agreement, automation service agreement, statement of work, proposal, invoice, or other service document, the Client acknowledges that it has read, understood, and agrees to be legally bound by these Terms.

These Terms form a legally binding agreement between the Client and GLOBAL HEALTHCARE LEARNING SOLUTIONS INC., operating as ONTARIO BIZ SOLUTIONS.

The Client represents and warrants that:

It is entering into the agreement for business or commercial purposes;
The individual accepting these Terms on behalf of the Client has full authority to bind the Client;
All information submitted to Ontario Biz Solutions is accurate and complete; and
The Client will comply with these Terms and all applicable laws relating to its business, advertising, communications, products, services, and customer relationships.

If the Client does not agree to these Terms, it must not purchase, access, authorize, or use Ontario Biz Solutions’ services.

2. Relationship Between These Terms and Other Agreements

These Terms apply together with any applicable:

Service agreement;
Digital marketing agreement;
Website development agreement;
Automation or CRM agreement;
Subscription plan;
Proposal;
Quote;
Statement of work;
Invoice;
Refund and Cancellation Policy;
Privacy Policy; or
Other written agreement accepted by the Client.

Where there is a direct conflict between these Terms and a separately signed written agreement governing a particular service, the separately signed written agreement will control only to the extent of that conflict.

3. Nature of Services

Ontario Biz Solutions provides professional intangible digital, technology, marketing, website, lead management, and business automation services, which may include:

Website design, website development, landing page development, website configuration, maintenance, and optimization;
Digital marketing planning, implementation, management, and consultation;
Local lead generation and online visibility services;
Customer relationship management (“CRM”) setup, configuration, lead pipeline management, and workflow support;
Appointment booking, calendar, lead follow-up, reminder, email, SMS/text messaging, and business process automation services;
Google Ads, Meta Ads, social media advertising, search advertising, campaign setup, campaign management, and advertising consultation;
Creative asset development, marketing materials, form setup, funnel development, and conversion optimization;
Hosting-related coordination, technical assistance, system configuration, integration, and maintenance; and
Other related professional digital services agreed to in writing.

All services are provided subject to the scope, deliverables, fees, timelines, service limitations, and dependencies stated in the applicable proposal, service agreement, invoice, subscription description, or written communication.

4. No Guarantee of Results

The Client acknowledges that digital marketing, local lead generation, advertising, search visibility, website performance, audience engagement, appointment booking, conversion rates, lead quality, customer acquisition, revenue generation, and business growth are affected by numerous factors outside Ontario Biz Solutions’ control.

Accordingly, unless expressly guaranteed in a signed written agreement, Ontario Biz Solutions does not guarantee:

Any specific number of leads, calls, bookings, customers, sales, transactions, website visits, impressions, clicks, inquiries, or conversions;
Any specific advertising return on investment, cost per lead, revenue increase, profit level, ranking position, audience growth, or campaign outcome;
That third-party advertising platforms will approve, maintain, display, or continue to permit any advertisement, account, campaign, business category, landing page, or offer;
That third-party software, websites, hosting services, CRM platforms, email systems, SMS/text messaging systems, booking systems, payment systems, or integrations will operate continuously without interruption; or
That the Client’s business will achieve any particular financial or commercial result.

Ontario Biz Solutions agrees to provide services professionally and in accordance with the agreed scope, but results are not guaranteed.

5. Service Proposals, Scope, and Change Requests

The specific scope of services will be identified in the applicable proposal, service agreement, invoice, service package, or statement of work.

Unless expressly included in writing, the following are not included in the original scope:

Additional website pages;
Additional revisions beyond those included in the agreed package;
New campaigns, new service areas, new brands, or new business locations;
Additional advertising channels;
Copywriting, photography, video production, graphic design, branding, logo development, legal documentation, or regulatory advice;
Additional CRM pipelines, integrations, workflows, calendars, email sequences, SMS sequences, forms, or custom automations;
Emergency technical support, major rebuilds, migration work, or repair of third-party systems; or
Any other service not expressly listed in the accepted scope.

Changes requested by the Client may require additional fees, revised timelines, or a separate agreement. Ontario Biz Solutions is not required to perform out-of-scope work unless agreed in writing.

6. Client Responsibilities and Required Cooperation

The Client is solely responsible for providing, in a timely and usable manner, all materials, approvals, information, and access reasonably required for Ontario Biz Solutions to provide the services.

The Client’s responsibilities include providing, where applicable:

Accurate business information, pricing, service details, operating hours, contact details, service areas, and promotional information;
Written content, images, photographs, videos, logos, brand assets, testimonials, listings, product or service information, and other marketing materials;
Access credentials, permissions, account invitations, domain access, hosting access, website access, CRM access, analytics access, advertising account access, social media access, payment platform access, email platform access, scheduling tool access, and other required technical permissions;
Timely feedback, reviews, approvals, legal disclaimers, advertising approvals, and business decisions;
Payment information and authorization for approved fees and third-party expenditures; and
Compliance information, licences, consents, claims substantiation, disclosure requirements, or policies relevant to the Client’s business.

The Client acknowledges and agrees that delays in providing required information, assets, credentials, approvals, permissions, or cooperation may delay deliverables, campaigns, launches, integrations, automations, or performance. Such delays do not entitle the Client to a refund, credit, fee reduction, or cancellation of fees already earned or incurred.

7. Client Ownership and Lawful Use of Supplied Materials

The Client represents, warrants, and agrees that it owns, controls, or has secured all necessary rights, licences, permissions, consents, and authorizations to use and provide all content, materials, information, data, images, videos, trademarks, logos, business names, reviews, testimonials, customer lists, phone numbers, email addresses, and other assets supplied to Ontario Biz Solutions.

The Client is solely responsible for ensuring that its supplied materials and requested campaigns:

Do not infringe intellectual property, copyright, trademark, privacy, publicity, contractual, or other third-party rights;
Are not false, misleading, deceptive, defamatory, unlawful, or prohibited;
Comply with advertising, privacy, anti-spam, telecommunications, consent, industry, professional, platform, and consumer protection requirements applicable to the Client’s business;
Accurately describe the Client’s products, services, qualifications, pricing, offers, claims, availability, and business operations; and
Are supported by any necessary licences, authorizations, permissions, disclosures, or substantiation.

Ontario Biz Solutions may rely on information and approvals provided by the Client and is not responsible for independently verifying the legality, accuracy, ownership, substantiation, regulatory status, or commercial appropriateness of the Client’s content, products, services, advertising claims, or business practices.

8. Billing, Payments, Subscriptions, and Currency

8.1 Canadian Dollar Billing

All fees, charges, invoices, subscriptions, retainers, setup fees, automation fees, website fees, service fees, taxes, and approved charges are stated and processed strictly in Canadian Dollars (CAD), unless otherwise expressly agreed in writing.

8.2 Advance Payment

Unless otherwise stated in a signed written agreement:

Marketing retainers are billed in advance on a recurring subscription or recurring retainer basis;
Website setup, website development, implementation, onboarding, or asset creation fees are billed in advance before work begins, whether charged as a one-time fee or as part of an ongoing service plan;
Automation, CRM, booking, reminder, lead-management, or related recurring technology service packages are billed in advance on a recurring subscription or recurring retainer basis; and
Work is not required to commence or continue until applicable payment has been successfully received.

8.3 Automatic Payment Authorization

Where the Client purchases a recurring subscription or recurring retainer service, the Client authorizes Ontario Biz Solutions and its secure third-party payment processor to automatically charge the approved payment method for all recurring fees, applicable taxes, and authorized charges on each scheduled billing date until cancellation takes effect in accordance with the applicable cancellation terms.

Authorized payments may be processed using secure credit card payment infrastructure provided by third-party payment processors, including Stripe, where used.

The Client is responsible for:

Maintaining a valid and current payment method;
Ensuring sufficient funds or credit are available;
Updating expired, replaced, cancelled, or invalid payment details; and
Paying all properly invoiced or authorized charges.

8.4 Failed or Overdue Payments

If a payment fails, is declined, reversed, disputed, overdue, or otherwise unavailable, Ontario Biz Solutions may, without liability:

Retry the payment through the authorized payment processor;
Suspend services, access, campaigns, workflows, support, or deliverables;
Decline to begin additional work;
Terminate active subscriptions or service arrangements;
Withhold transfer or release of deliverables not yet fully paid for; and
Pursue payment of outstanding amounts and reasonable collection costs where lawful.

Suspension or delay caused by failed payment does not waive the Client’s payment obligations.

8.5 Taxes

The Client is responsible for all applicable taxes, including harmonized sales tax (“HST”) or other taxes properly chargeable in connection with the services.

9. Advertising Spend and Third-Party Costs

Ontario Biz Solutions’ professional service fees are separate from third-party costs unless expressly stated otherwise in writing.

The Client acknowledges and agrees that external third-party expenditures, including but not limited to:

Google Ads budgets;
Meta Ads, Facebook Ads, or Instagram Ads budgets;
Search engine advertising spend;
Social media advertising spend;
Domain registrations;
Website hosting;
Premium plugins, software licences, templates, stock media, paid integrations, CRM software, communication platforms, email platforms, SMS/text messaging charges, booking tools, analytics tools, and related subscriptions; and
Other third-party products or platform charges,

are billed directly to the Client’s own credit card, payment account, platform account, or separately approved billing method, unless expressly stated otherwise in writing.

For greater certainty:

Advertising spend is not included in Ontario Biz Solutions’ service fees unless expressly identified in writing;
The Client must maintain its own valid payment method with advertising platforms where required;
Ontario Biz Solutions is not responsible for advertising spend charged by third-party platforms;
Third-party charges already incurred, committed, purchased, or consumed are non-refundable by Ontario Biz Solutions;
The Client remains responsible for platform fees and advertising budgets authorized through accounts owned or controlled by the Client; and
Changes in third-party pricing, billing policies, approval standards, account restrictions, suspensions, or platform rules are outside Ontario Biz Solutions’ control.

10. Recurring Services, Cancellation, and Refunds

Recurring subscriptions and retainers continue until cancelled in accordance with Ontario Biz Solutions’ Refund and Cancellation Policy, as posted on www.ontariobizsolutions.com or as otherwise incorporated into the Client’s agreement.

Unless otherwise stated in writing:

Clients may cancel active recurring subscriptions at any time by emailing Vineet@ontariobizsolutions.com or by using the secure cancellation mechanism made available in applicable automated monthly billing confirmation emails;
Cancellation stops future recurring charges after the current prepaid billing cycle ends, provided cancellation occurs before the next renewal charge is processed;
Ontario Biz Solutions does not provide prorated or partial refunds for mid-billing-cycle cancellations;
Services included in the current paid billing cycle remain active until the final day of that prepaid billing cycle, unless suspended for breach, unlawful conduct, non-payment, platform restrictions, security reasons, or another permitted reason;
Setup fees, onboarding fees, implementation fees, configuration fees, and asset creation fees are non-refundable once work has commenced; and
Custom project work, digital deliverables, advertising spend, software fees, licences, platform charges, and other third-party costs are non-refundable once incurred or commenced, except where required by law or expressly agreed in writing.

11. Suspension and Termination by Ontario Biz Solutions

Ontario Biz Solutions may suspend or terminate services, in whole or in part, upon written notice or immediately where appropriate, if:

The Client fails to pay an amount when due;
The Client disputes, reverses, or charges back a properly authorized payment without resolving the matter;
The Client fails to provide required cooperation, assets, access, approvals, or information;
The Client requests, provides, promotes, or engages in unlawful, deceptive, infringing, discriminatory, abusive, fraudulent, harmful, or prohibited content or conduct;
Continued service may expose Ontario Biz Solutions, its providers, staff, contractors, platforms, or reputation to material legal, regulatory, financial, technical, security, or reputational risk;
A third-party provider suspends, restricts, terminates, or prevents performance of required services;
The Client breaches these Terms or an applicable service agreement; or
Ontario Biz Solutions elects to discontinue a service upon reasonable notice.

Termination or suspension does not relieve the Client of responsibility for fees, approved costs, third-party charges, work already completed, work already commenced, or obligations accrued before termination.

12. Third-Party Platforms and Dependencies

The Client acknowledges that Ontario Biz Solutions’ services may depend on third-party systems, platforms, providers, software, networks, hosting providers, advertising platforms, website frameworks, payment processors, CRM tools, email providers, SMS/text messaging platforms, calendar tools, analytics tools, social media platforms, search engines, plugins, integrations, telecommunications carriers, and internet services.

Ontario Biz Solutions does not own or control these third-party services and is not responsible for:

Downtime, service interruptions, delays, outages, errors, data loss, security incidents, policy changes, pricing changes, feature changes, or platform discontinuation;
Account approvals, advertising approvals, disapprovals, suspensions, restrictions, verification requests, spending limits, account shutdowns, or algorithm changes;
Search rankings, advertising auction performance, platform reach, communications delivery, message filtering, carrier blocking, email spam filtering, or integration failures;
Changes to APIs, plugins, themes, software compatibility, hosting environments, browser behaviour, operating systems, or third-party functionality; or
Any act, omission, decision, policy, or system of a third-party provider.

Ontario Biz Solutions may make reasonable efforts to assist the Client with issues involving third-party platforms, but such assistance does not create responsibility for third-party operations or outcomes.

13. Intellectual Property and Ownership

13.1 Client-Owned Materials

The Client retains ownership of its pre-existing intellectual property and materials supplied to Ontario Biz Solutions, including its business name, trademarks, logos, original photographs, original videos, written content, customer information, and other assets lawfully owned or controlled by the Client.

The Client grants Ontario Biz Solutions a non-exclusive, royalty-free licence during the service relationship to access, use, reproduce, modify, display, transmit, configure, or otherwise process Client-supplied materials only as reasonably necessary to provide the contracted services.

13.2 Custom Client-Specific Deliverables

Subject to full payment of all outstanding fees, costs, taxes, and authorized charges, the Client will own final elements created specifically and uniquely for the Client and expressly delivered as client-owned deliverables, such as:

Final approved client-specific website copy;
Final client-specific graphics or creative assets created solely for the Client;
Final client-specific landing page content;
Final approved client-specific advertisements or promotional designs; and
Other deliverables expressly identified in writing as transferring to the Client upon full payment.

Ownership transfer applies only to the final client-specific deliverables expressly included in the paid scope. Drafts, unused concepts, working files, methods, tools, systems, reusable components, know-how, and background technology do not transfer unless expressly agreed in writing.

13.3 Ontario Biz Solutions Intellectual Property

Ontario Biz Solutions retains all ownership, title, intellectual property rights, and proprietary rights in and to its pre-existing and reusable materials, systems, business methods, frameworks, processes, configurations, templates, know-how, tools, documentation, software-related structures, automation methodologies, agency resources, and operational assets, including but not limited to:

Core systems and internal workflows;
Proprietary automation configurations, automation architecture, reusable sequences, logic, blueprints, and process structures;
CRM structures, pipeline methodologies, reusable configurations, database architecture, workflow templates, form logic, funnel structures, and integration methods;
Agency templates, website frameworks, layout systems, reusable design components, checklists, scripts, campaign structures, reporting formats, email templates, SMS/text messaging templates, marketing frameworks, and onboarding systems;
Software tools, internal documentation, development processes, pricing methods, strategy frameworks, and business know-how; and
Improvements, modifications, adaptations, or derivative elements of the foregoing.

Payment for services does not transfer ownership of Ontario Biz Solutions’ core systems, proprietary automation configurations, agency templates, reusable systems, methods, or background intellectual property.

13.4 Client Licence to Embedded Agency Components

Where final deliverables include Ontario Biz Solutions’ reusable intellectual property embedded within a client-specific deliverable, and where the Client has paid all applicable amounts in full, Ontario Biz Solutions grants the Client a limited, non-exclusive, non-transferable licence to use such embedded elements solely as required to operate the completed deliverable for the Client’s own business purposes.

The Client may not resell, sublicense, copy, distribute, reverse engineer, extract, reproduce for third parties, commercially exploit, or represent ownership of Ontario Biz Solutions’ proprietary systems, templates, configurations, or agency resources without prior written authorization.

13.5 Third-Party Intellectual Property

Any third-party software, themes, plugins, fonts, stock assets, licences, templates, platforms, systems, or materials used in connection with services remain subject to the applicable third-party licence terms. Ontario Biz Solutions cannot transfer rights that it does not own.

14. Portfolio and Business Reference Rights

Unless the Client provides written notice requesting confidentiality before public launch, Ontario Biz Solutions may identify the Client as a customer and display non-confidential portions of publicly available completed work, such as a publicly accessible website, logo placement, marketing design, or general project description, in Ontario Biz Solutions’ portfolio, proposals, presentations, website, or marketing materials.

Ontario Biz Solutions will not knowingly disclose the Client’s confidential business information, customer information, private account access, unpublished campaign data, or non-public financial information for portfolio purposes without authorization.

15. Confidentiality

Each party may receive confidential or proprietary information from the other in connection with the services.

“Confidential Information” includes non-public business, financial, commercial, technical, operational, security, account, credential, customer, marketing, strategy, pricing, workflow, system, or project information that reasonably should be understood to be confidential.

Each party agrees to:

Use Confidential Information only for purposes reasonably necessary to perform or receive services;
Protect Confidential Information using reasonable care;
Not disclose Confidential Information except to authorized personnel, contractors, technology providers, professional advisors, or service providers who reasonably require access and are subject to confidentiality or privacy obligations; and
Notify the other party where reasonably appropriate if it becomes aware of unauthorized disclosure materially affecting the other party.

Confidentiality obligations do not apply to information that:

Is publicly available without breach of obligation;
Was already lawfully known to the receiving party;
Is independently developed without use of the disclosing party’s Confidential Information;
Is lawfully obtained from another source without confidentiality restriction; or
Must be disclosed pursuant to law, regulatory request, or court order.

16. Privacy, Data Handling, Email, and SMS/Text Messaging

Ontario Biz Solutions handles personal information in accordance with its Privacy Policy, as posted on www.ontariobizsolutions.com and incorporated by reference into these Terms.

Where services involve the Client’s customer or prospect information, including names, telephone numbers, mobile numbers, email addresses, lead information, appointment information, customer lists, email marketing, SMS/text messaging, forms, CRM records, or advertising audiences, the Client represents and warrants that it has obtained all required consents and has a lawful basis for the requested collection, use, disclosure, uploading, communication, marketing, automation, or processing of such information.

The Client is solely responsible for:

Its customer-facing privacy notices and consent language;
Its authority to collect and use customer or lead data;
Its marketing claims, communications, opt-in records, unsubscribe practices, and customer relationships;
Compliance with applicable privacy, electronic communication, anti-spam, telecommunication, advertising, and industry requirements; and
Providing Ontario Biz Solutions with lawful instructions relating to customer communications and data processing.

Ontario Biz Solutions may process information on the Client’s behalf as reasonably necessary to deliver agreed services and may use secure third-party infrastructure, CRM, payment, communication, hosting, analytics, automation, or platform providers as described in its Privacy Policy.

17. Warranties and Disclaimer of Warranties

Ontario Biz Solutions warrants that it will perform contracted services in a professional and commercially reasonable manner, subject to the Client’s timely cooperation, payment, approvals, platform access, and third-party dependencies.

Except as expressly stated in these Terms or in a signed written agreement, services, deliverables, systems, websites, marketing activities, advertising management, automation workflows, CRM configurations, technical support, information, and related materials are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Ontario Biz Solutions disclaims all other representations, warranties, guarantees, conditions, and assurances, whether express, implied, statutory, collateral, or otherwise, including any implied warranties or conditions of merchantability, fitness for a particular purpose, uninterrupted service, error-free operation, compatibility, non-infringement, revenue growth, business performance, lead quantity, lead quality, campaign results, advertising outcomes, rankings, conversions, or profitability.

18. Limitation of Liability

To the fullest extent permitted by applicable law, GLOBAL HEALTHCARE LEARNING SOLUTIONS INC., operating as ONTARIO BIZ SOLUTIONS, and its directors, officers, employees, representatives, contractors, affiliates, agents, licensors, service providers, and successors shall not be liable for any indirect, incidental, special, exemplary, punitive, aggravated, or consequential damages, or for any loss of profits, loss of revenue, loss of sales, loss of business opportunity, loss of goodwill, loss of anticipated savings, loss of customers, loss of leads, loss of advertising spend, business interruption, loss or corruption of data, loss of access, system downtime, reputational harm, or similar losses arising out of or in connection with:

The website;
Digital marketing services;
Local lead generation services;
Website development or management services;
CRM, booking, automation, reminder, email, or SMS/text messaging services;
Advertising campaign setup, management, optimization, or performance;
Any Client materials, instructions, approvals, business practices, products, services, offers, communications, or representations;
Any third-party platform, processor, hosting provider, software provider, advertising platform, telecommunications carrier, integration, plugin, licence, account restriction, service interruption, policy change, or technical failure; or
The Client’s use of or inability to use any service or deliverable,

whether based in contract, tort, negligence, strict liability, statutory liability, misrepresentation, equity, restitution, or any other legal theory, even if Ontario Biz Solutions has been advised of the possibility of such damages.

18.1 Aggregate Liability Cap

To the fullest extent permitted by applicable law, Ontario Biz Solutions’ total aggregate liability arising out of or relating to any claim, service, project, subscription, retainer, deliverable, act, or omission shall not exceed the total service fees actually paid by the Client to Ontario Biz Solutions for the specific service giving rise to the claim during the three-month period immediately preceding the event giving rise to liability.

For a one-time project not connected with recurring services, Ontario Biz Solutions’ aggregate liability shall not exceed the fees actually paid by the Client for the specific affected project.

18.2 Exclusions from Limitation Where Prohibited by Law

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law. The limitations in this section will apply to the fullest lawful extent.

19. Client Indemnification

The Client agrees to defend, indemnify, and hold harmless Ontario Biz Solutions and its directors, officers, employees, representatives, contractors, affiliates, agents, licensors, service providers, successors, and assigns from and against any claims, demands, proceedings, complaints, losses, liabilities, damages, settlements, judgments, penalties, fines, costs, and reasonable legal fees arising out of or relating to:

The Client’s business, products, services, offers, claims, pricing, promotions, customer interactions, or operations;
Materials, information, content, images, videos, logos, trademarks, testimonials, customer lists, communications, instructions, credentials, or data supplied or approved by the Client;
Any allegation that Client-supplied or Client-approved materials infringe copyright, trademark, privacy, publicity, confidentiality, contractual, intellectual property, or other rights;
The Client’s failure to obtain required consents, licences, permissions, authorizations, disclosures, or substantiation;
The Client’s email marketing, SMS/text messaging, customer communications, advertising, promotions, privacy practices, consent practices, or data handling;
Any unlawful, misleading, deceptive, prohibited, infringing, discriminatory, defamatory, abusive, or unauthorized conduct by the Client;
The Client’s breach of these Terms or any applicable service agreement; or
Any third-party claim caused by the Client’s acts, omissions, approvals, instructions, materials, systems, products, services, or business practices.

Ontario Biz Solutions will notify the Client of any indemnified claim within a reasonable time after becoming aware of it, provided that delay in notice will not relieve the Client of its obligations except to the extent the Client is materially prejudiced by the delay.

20. Disputes, Billing Concerns, and Chargebacks

The Client is encouraged to contact Ontario Biz Solutions directly at Vineet@ontariobizsolutions.com to resolve questions about services, invoices, recurring payments, cancellations, or billing concerns before initiating a payment dispute or chargeback.

A chargeback, payment dispute, reversal, or withheld payment does not automatically terminate the Client’s contractual payment obligations or entitle the Client to retain unpaid deliverables, active management, software-related access, campaign services, or other benefits associated with a disputed payment.

Ontario Biz Solutions reserves the right to submit relevant contracts, proposals, invoices, payment authorizations, service records, work product, communications, delivery records, cancellation records, access logs, and related evidence to payment processors, financial institutions, courts, regulators, or professional advisors in response to a dispute or claim.

21. Electronic Communications and Electronic Acceptance

The Client agrees that communications, agreements, proposals, notices, approvals, invoices, payment authorizations, service confirmations, cancellation notices, and related documents may be provided, signed, accepted, transmitted, or stored electronically.

The Client acknowledges that electronic acceptance, online payment authorization, digital signature, email approval, checkbox acceptance, or other electronic confirmation may evidence the Client’s consent and agreement to be bound, subject to applicable law.

The Client is responsible for maintaining accurate contact information and monitoring the email address and communication channels supplied to Ontario Biz Solutions.

22. Force Majeure

Ontario Biz Solutions will not be liable for delay, interruption, failure, suspension, or inability to perform caused by events beyond its reasonable control, including:

Internet outages;
Power outages;
Cyberattacks or widespread security incidents;
Hosting failures;
Telecommunications disruptions;
Third-party software, platform, advertising, payment, CRM, SMS/text messaging, email, or integration failures;
Government action, law, regulation, court order, platform prohibition, or regulatory requirement;
Fire, flood, severe weather, natural disaster, epidemic, pandemic, war, terrorism, civil unrest, labour disruption, or supply interruption; or
Any other event reasonably beyond Ontario Biz Solutions’ control.

Performance timelines will be reasonably extended for the duration of any such event.

23. Non-Solicitation of Personnel and Contractors

During the period Ontario Biz Solutions provides services to the Client and for twelve months after termination of the applicable service relationship, the Client shall not knowingly solicit for employment or directly engage any Ontario Biz Solutions employee or contractor introduced through the performance of services, except through general public job advertising not directed at such person or with Ontario Biz Solutions’ prior written consent.

If a court determines that this restriction is unenforceable as drafted, it shall be interpreted and limited to the maximum lawful scope permitted.

24. No Partnership, Agency, Employment, or Fiduciary Relationship

Ontario Biz Solutions is an independent contractor. Nothing in these Terms or any service arrangement creates a partnership, joint venture, franchise, employment relationship, fiduciary relationship, exclusive relationship, or legal agency relationship between Ontario Biz Solutions and the Client.

Ontario Biz Solutions does not have authority to bind the Client to contracts with third parties unless expressly authorized in writing. The Client does not have authority to bind Ontario Biz Solutions.

25. Assignment

The Client may not assign, transfer, subcontract, delegate, or otherwise dispose of its rights or obligations under these Terms or an applicable service agreement without Ontario Biz Solutions’ prior written consent.

Ontario Biz Solutions may assign or transfer these Terms or any service agreement to an affiliate, successor, purchaser, financing party, or acquirer in connection with a reorganization, merger, sale, transfer of assets, financing, or other business transaction.

26. Notices

Notices, requests, approvals, cancellations, and communications to Ontario Biz Solutions must be sent to:

GLOBAL HEALTHCARE LEARNING SOLUTIONS INC.
Operating as ONTARIO BIZ SOLUTIONS
Email: Vineet@ontariobizsolutions.com
Address: 1-95 Seventh street, Midland ON L4R 3Y8, Canada
Website: www.ontariobizsolutions.com

Ontario Biz Solutions may provide notices to the Client using the email address, billing address, business address, account information, or communication channel supplied by the Client.

Electronic notices will be deemed received when transmitted, unless the sender receives a delivery failure notification or applicable law requires otherwise.

27. Amendments to These Terms

Ontario Biz Solutions may update these Terms from time to time to reflect changes in services, business operations, payment practices, technology platforms, legal requirements, or risk management practices.

Updated Terms will be posted on www.ontariobizsolutions.com with an updated “Last Updated” date.

For active subscriptions or ongoing service relationships, material amendments will apply prospectively after notice is provided by posting, email, account notification, or another reasonable method. Continued use of services after the effective date of updated Terms constitutes acceptance of the updated Terms, subject to applicable law.

28. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, unenforceable, or overly broad, that provision shall be interpreted, modified, limited, or severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

29. Waiver

No failure or delay by Ontario Biz Solutions in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver of that right, remedy, power, or privilege.

A waiver is effective only if made in writing and applies only to the specific circumstance for which it is given.

30. Entire Agreement

These Terms, together with any applicable accepted proposal, service agreement, statement of work, invoice, subscription terms, Refund and Cancellation Policy, Privacy Policy, and other incorporated written terms, constitute the entire agreement between Ontario Biz Solutions and the Client regarding the applicable services.

They supersede prior discussions, representations, communications, negotiations, or understandings relating to the subject matter, except where expressly incorporated in a signed written agreement.

31. Governing Law and Exclusive Jurisdiction

These Terms, and any dispute, claim, controversy, question, or proceeding arising out of or relating to these Terms, the website, any subscription, any payment, any service agreement, any deliverable, or any services provided by Ontario Biz Solutions, shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of laws principles.

The Client irrevocably agrees that any legal action, proceeding, claim, or dispute arising out of or relating to these Terms, the website, any payment, subscription, service agreement, deliverable, or services shall be brought exclusively before the courts located in the Province of Ontario, Canada.

The Client irrevocably attorns and submits to the exclusive jurisdiction of the courts of Ontario, Canada, and waives any objection based on inconvenient forum, place of residence, place of business, or any other jurisdictional objection, except where such waiver is prohibited by applicable law.

32. Contact Information

For questions regarding these Terms, services, payments, subscriptions, cancellations, or legal notices, please contact:

GLOBAL HEALTHCARE LEARNING SOLUTIONS INC.
Operating as ONTARIO BIZ SOLUTIONS
Website: www.ontariobizsolutions.com
Email: Vineet@ontariobizsolutions.com
Address: 1-95 Seventh street, Midland ON L4R 3Y8, Canada